Our Business Lockout Service: What Actually Happens When You Call
When you call (973) 275-8260, a real person answers — not a voicemail, not an after-hours recording. We take your address, confirm the type of property and lock situation, and dispatch the nearest available technician immediately. Because we are fully mobile, our tech arrives with a fully stocked service vehicle, meaning we are not making trips back to a shop for parts or tools. On arrival, we ask you to verify that you have authority over the property — a standard step that protects you as a business owner as much as it protects us. From there, we assess the lock and proceed using the least invasive method available.
For most commercial entries, that means non-destructive picking or bypass of the existing cylinder. However, commercial doors frequently use heavy-duty mortise lock assemblies — the type built into the door body itself rather than mounted through a bored hole — and those require a different skill set than a residential knob lock. Our technicians are trained specifically on mortise lock mechanisms including lever-trim mortise sets common in office buildings, deadlatch mortise configurations found in older Clifton storefronts, and fire-rated mortise hardware required by code in multi-tenant commercial properties. Where non-destructive entry is not feasible, we will tell you clearly before we do anything, explain why, and outline your options including immediate re-keying or lock replacement on the spot.





